My wife and I stumbled upon Jeff on a home visit early in our home-shopping experience, and we've stuck with him ever since. He's an incredibly nice, down-to-earth guy, and he'll help you through every step of the process, providing input not only on transaction/process stuff, but also on home repairs, neighborhoods, etc. The night we decided to make our first offer on a home, Jeff came out in a blizzard and was with us in our crappy little apartment until 10-11pm getting things finalized. In a tight market, that's the kind of commitment and time-sensitivity that you need in a realtor. We look forward to working with Jeff again in the years to come.